Encounters between patients & practitioners

An Encounter is a record of an interaction between a Patient and a Practitioner. An Encounter has a start time and an end time, as well as a source that represents the type of interaction, such as video_call, phone_call, in_person, etc.

Practitioners can attach notes to Encounters. The notes are written in plain text and stored as HTML.

Admins can view Encounters but not create them. Practitioners can view Encounters created by other Practitioners and edit Encounters that they created. Patients can view Encounters that were created for them.